Through offices in Oceanside and Escondido, the emphasis of the Veterans Services Division is assisting clients to gain stable income and permanent housing. Any veteran who did not receive a dishonorable discharge is eligible for services. With the help of trained staff in several targeted programs, clients work to eliminate barriers to employment and self-sufficiency. Clients receive a thorough assessment of their needs to create an individual service plan. Progress in meeting goals of the plan is continuously monitored by their case managers. Here is a basic listing of services that may be included in an individual services plan:

• placement (for men and women) in a transitional residence
• vocational training
• job placement assistance
• on-site psychological therapy
  
• workshop sessions to improve basic life skills and combat alcohol and drug abuse
  
• assistance in accessing health programs and other benefits provided by the Department of Veterans Affairs
• limited financial assistance for transportation and basic personal needs

The 10-bed Bunkhouse is the starting point for homeless male veterans before they enter a transitional, residential program. While basic needs are provided during an observation period in the Bunkhouse, a number of assessments occur to develop an individual service plan.

Three facilities offer 144 beds for homeless veterans. The newest of those facilities provides lodging for 72 men and women in an apartment complex in Oceanside. In Escondido, Merle’s Place provides a dormitory arrangement for 44 men, and two apartment buildings on Aster Street have 28 beds for male clients. Merle’s Place is named for Merle Fischlowitz, a long-time supporter of Interfaith Community Services.
While housed in the three shared-living facilities, tenants – including seniors and the disabled – work with case management on plans to transition to independent living and, in some cases, to retirement or assisted living arrangements. For most clients, the transitional living period of up to 24 months provides them the opportunity to achieve stability by gaining income and finding permanent housing. Use of alcohol or illegal drugs is banned in the transitional, residential housing programs, which are funded by the Department of Veterans Affairs.

This program provides employment-related counseling, support services, training and job placement assistance to homeless veterans. Helping them attain a livable income is the primary goal. The program is funded through the Department of Labor.

The Veterans Services Division provides on-site access to a wide range of psychological therapy for its clients. One-to-one counseling is available, as well as crisis intervention sessions with certified professionals. Also offered is a 12-session course in anger management that meets court requirements. Cutting-edge Neurofeedback therapy, involving a revamp of thought processing, is available, especially to those afflicted with Post Traumatic Stress Disorder. To enhance creative expression, art therapy is scheduled for clients on a weekly basis.