Interfaith Community Services is pleased to announce that we have been certified by CaliforniaVolunteers as a Service Enterprise. With this certification, Interfaith Community Services becomes one of the first organizations in California to be recognized as a Service Enterprise by CaliforniaVolunteers, the state service commission in California. By achieving this level of excellence and certification, Interfaith is now better equipped to leverage the time and talent of volunteers in building our organizational capacity.

Volunteering at Interfaith Community Services

Individual Opportunities:
If you are interested in volunteering or interning at Interfaith Community Services, please review the individual volunteer opportunities below. If you see a position that interests you and you qualify for, please send your current résumé or CV, including all of your volunteer and intern experience, to Micki Hickox, Volunteer Services Manager, at mhickox@interfaithservices.org.

Group Opportunities:
For group volunteer opportunities, please send an e-mail to Micki Hickox, Volunteer Services Manager, at mhickox@interfaithservices.org. Include in the message the preferred activity and date, group name, number of volunteers wanting to help, and phone number where you can be reached.
Note: Group activities are done off-site primarily and are an excellent way for youth to help their community!

"Nothing negative here!"
Ron Price, beloved volunteer

Individual Volunteer Opportunities

Click the links below to explore our current individual volunteer opportunities.

The Front Desk Administrative Assistant is the first point of engagement for Interfaith Community Services’ clients visiting our Veteran Services office in Oceanside. This position is responsible for performing a wide range of administrative, clerical and front office support duties for our team in a professional, client-centered office environment. Responsibilities include direct customer contact including answering phones (multi-line system), greeting clients, assisting with forms, connecting clients to appropriate staff, and responding to basic questions regarding our programs and services while maintaining strict confidentiality, clear boundaries, and following policies and procedures for the agency and program.

Impact:
Our veteran services office provides our clients and community members with an opportunity to receive crucial supportive services to ensure that all veterans and their families have the assistance needed to help them be self-sufficient.

Supervising Staff:
• Shauntis Bussey, Veteran Services (GPD) Program Manager

Time Commitment:
• This is a temporary assignment expected to last one month, available now!
• One day per week, or multiple days per week

Current Openings:
• Monday through Friday: 8:00 am to 12:00 pm or 1:00 pm to 5:00 pm

Key Responsibilities:
• Function as support for the Interfaith Community Services’ Veteran Services office. This position is a combination of customer care, and basic administrative assistant duties.
• Provide excellent customer service while interacting with clients, visitors, staff, etc. over the phone (answer phones, transfer calls, take accurate messages), in person, and via e-mail.
• Check-in clients and complete any necessary client registration forms.
• Connect clients/visitors with on-site staff and resources.
• Inform on-site staff of clients who have arrived for scheduled appointments.
• Perform front desk and office management duties including checking and sorting mail, opening and closing computer lab, managing supplies inventory, and filing, copying, and scanning documents.
• Protect client/visitor privacy and confidentiality.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including phone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines and Mandated Reporter training.

Qualifications:
• Excellent interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Proven clerical experience answering phones, photocopying, faxing, scanning, and filing.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).
• Excellent verbal and written communication skills including vocabulary, grammar and spelling.
• Strong organizational skills.
• Self-starter able to work with minimal supervision, and as an integral team member.
• Detail-oriented with strong organizational skills.
• Ability to prioritize and manage multiple, competing tasks and requests.
• Enthusiastic with a willingness to learn.
• Able to lift up to 20 lbs (accommodations made for those who cannot lift).

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Résumé building experience and networking opportunities.
• Interaction with a diverse population of former and active military personnel.
• See the positive results of your contribution of time and talents.

Take the stage at Interfaith!
Are you an individual or part of a group that sings, dances, or does comedy, etc., and would enjoy entertaining seniors at lunchtime? Do you know someone who has talent and wants to perform?

Senior Services staff at Interfaith are recruiting people of all age groups to provide complimentary performances for seniors attending Interfaith's Senior Connections lunch program. Entertainers can sign-up to perform at one or all luncheons on weekdays in various lunch locations throughout North San Diego County.

This is an excellent intergenerational opportunity for performers of all ages to experience performing for an enthusiastic, supportive audience!

If you would be interested in performing, or know of an individual or group who would like to share their talents with seniors, please contact Irene Escobedo, Senior Services Outreach Specialist at iescobedo@interfaithservices.org.

An intake volunteer is essential to the service Interfaith offers to people in the community. You will be the connection to resources for clients who need assistance with basic needs, vital documents, prescriptions, employment services, transportation, public benefits, and more. With empathy and resourcefulness, an intake volunteer provides intake, assessment, and referrals for the homeless and low-income populations, with the goal of moving clients from crisis to self-sufficiency.

Supervising Staff: Vannessa Marshall, Coastal Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• You may sign up for one or more shifts per week.
• Wednesdays, Thursdays, or Fridays, 8:00 am to 12:00 noon

Key Responsibilities:
• Provide direct service to clients including assessment, referrals, and crisis intervention.
• Provide guidance and support to help clients identify their own strengths and resources.
• Work with a client advocate to ensure clients’ needs are met.
• Identify resources and advocate for clients’ needs.
• Link and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary.
• Attend and participate in mandatory training sessions
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.
• Utilize our database to input results from daily client registrations, assessments, and services delivered.
• Assume other duties as delegated by staff supervisor.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Must clear criminal background check.
• Experience in social services preferred.
• Established experience in customer care / client relations required.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Knowledge of mental illness and substance abuse.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, leadership skills, wisdom, initiative, good judgment, and strong attention to detail.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Résumé building experience and networking opportunities.

Do you hold a special place in your heart for seniors in our community? Have you ever wondered how you can ensure seniors residing in North San Diego County have a delicious and nutritious meal?

It’s easy to answer those questions when you donate a few hours a week to support the
Senior Connections lunch program by transporting lunch from Interfaith’s nutrition center in Escondido to mobile home parks in San Marcos and/or Vista. How popular you will be when you drive up with lunch, and then serve with a smile the nutritious and delicious meal, with help from other volunteers, to seniors at our service sites. Providing a healthy lunch also inspires seniors to socialize with their neighbors while dining, and they will have the opportunity to listen to weekly educational and entertainment presentations.

Be part of the solution for this special population to stay healthy, happy, and involved in our community!

Staff Supervisor: Doug Ferris, Food & Nutrition Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment.
• Mondays and Tuesdays, 10:45 am to 1:30 pm
• One shift per week or multiple shifts per week

Key Responsibilities:
• Transport lunch to Vista Village Mobile Home Park (Mondays)
• Transport lunch to Palomar Estates East Mobile Home Park (Tuesdays)
• Serve lunch and a smile to seniors in North San Diego County living on limited resources
• Ability to load/unload equipment (coolers) to and from vehicle (You will not be serving the food.)
• Reliable and punctual
• Effective working on a team
• Genuine concern for others
• Report any operational problems with pick up/delivery immediately

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Deduct your mileage on your tax return or receive $0.14 per mile reimbursement.

Qualifications:
• Excellent interpersonal relationship and communication skills with an enthusiasm for working with a diverse population
• Valid CA driver’s license and clean driving record
• Proof of insurance
• Ability to move freely and carry up to 25 lbs.
Note: Your vehicle must have enough space to carry 2 to 4 coolers.

Screening Requirements:
• DMV Driver History report

Benefits:
• Résumé building experience
• Experience the positive results of your contribution of time and talents

Help the healing begin – whether you are transporting (using Interfaith vehicles) homeless veterans and non-veterans when they are released from local medical centers (VA Hospital in La Jolla, Palomar Medical Center, Tri-City Medical Center) to recuperate from a serious illness or injury at the Hawthorne Veteran and Family Resource Center or delivering them and vets in our GPD program to medical and other appointments (such as church, support groups, shopping), you are WANTED! Be a driver and be the first face of Interfaith as clients build their strength!

Staff Supervisor: Jon Lewis, RCP Program Manager

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• Weekdays -- Shifts vary and start as early as 7:00 am and end as late as 5:00 pm based on need and volunteer availability
• Weekends -- Saturdays: 2:00 pm to 4:00 pm; Sundays: 8:00 am to 12:00 noon

Current openings:
Weekdays and weekends, all shifts. You may sign up for one or more shifts per week.

Key Responsibilities:
• Transport clients to and from medical and other appointments at various locations
• Assist clients as they enter and exit the vehicle
• Reliable and punctual
• Genuine concern for others
• Report any operational problems with the vehicle immediately

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Mandated Reporter and HIPAA training.

Qualifications:
• Valid CA driver’s license and clean driving record
• Proof of insurance
• Ability to move freely and assist others in and out of vehicles
• Excellent interpersonal relationship skills and enthusiasm working with a diverse population

Screening Requirements:
• FBI/DOJ Background check
• DMV Driver History report

Benefits:
• Résumé building experience
• Be an integral part of one of only five veteran recuperative care centers in the U.S.
• Experience the positive results of your contribution of time and talents

Who doesn’t feel better after a nutritious meal? We know residents recuperating from serious illnesses or injuries at Interfaith’s Hawthorne Veteran Family and Resource Center do! Help them become healthy again and provide the basic need of nutrition by transporting meals (along with our cook) from our kitchen at 550 West Washington Avenue, Escondido to our recuperative care center at 250 North Ash Street, Escondido. While you are there, help serve the meal and afterwards return our equipment (and cook) back to our main campus.
Note: Your vehicle must have enough space to carry 3 to 4 coolers.

Staff Supervisor: Doug Ferris, Basic Needs Manager

Time Commitment:
This is an on-going (6+ months), weekly commitment.
Weekdays or Weekends (Weekend dinner drivers needed!) -- one shift per week or multiple shifts per week available (lunch and/or dinner shifts):
• Sunday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Monday: 4:30 pm to 5:30 pm (dinner)
• Wednesday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Friday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Saturday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)

Key Responsibilities:
• Transport lunch and/or dinner from our kitchen to our recuperative care clients
• Ability to move coolers to and from vehicle
• Reliable and punctual
• Genuine concern for others
• Report any operational problems with pick up/delivery immediately

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Deduct your mileage on your tax return or receive $0.14 per mile reimbursement.

Qualifications:
• Valid CA driver’s license
• Clean driving record
• Proof of insurance
• Ability to move freely and carry up to 25 lbs
• Excellent interpersonal relationship skills and enthusiasm working with a diverse population

Screening Requirements:
• DMV Driver History report

Benefits:
• Résumé building experience
• Be an integral part of one of only five veteran recuperative care centers in the U.S.
• Experience the positive results of your contribution of time and talents

Directly combat hunger by bagging a five-day supply of groceries to individuals and families currently food insecure. By filling the orders placed in our emergency food pantry, you will be working towards achieving Interfaith’s goal of helping underserved populations in North San Diego County.

Staff Supervisor: Doug Ferris, Food & Nutrition Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• You may sign up for one or more shifts per week.
• Mondays: 8:00 am to 12:00 noon (approximately)

Impact:
• Ease the hunger of a family or individual
• Create more productive community members by ensuring they have nutritious food for themselves and their families
• Allows individuals to focus on other goals such as finding employment, instead of worrying about their next meal
• By allowing individuals to focus on other goals, you are aiding in their empowerment and helping them help themselves

Key Responsibilities:
• Arrive on time each scheduled day
• Fill panty orders in a timely manner for individuals or families
• Maintain an organized and safe working space
• Work in tandem with other Interfaith staff and volunteers
• Help stock shelves
• Receive and record donations

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates

Qualifications:
• Outgoing, friendly, helpful demeanor; a true team player
• Thrive at working in a fast-paced environment
• Able to lift up to 25 lbs
• Good organizational skills and the ability to multitask
• Ability to speak Spanish helpful, but not required

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

Directly combat hunger by stocking the shelves of Interfaith’s emergency food pantry. Your work supports the teams that fill the orders each morning for individuals and families currently food insecure. You will be working towards achieving Interfaith’s goal of helping underserved populations in North San Diego County.

Staff Supervisor: Doug Ferris, Food & Nutrition Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• You may sign up for one or more shifts per week.
• Monday, Tuesday, Wednesday, or Friday: 1:00 pm to 3:00 pm (approximately)

Impact:
• Ease the hunger of a family or individual
• Create more productive community members by ensuring they have nutritious food for themselves and their families
• Allows individuals to focus on other goals such as finding employment, instead of worrying about their next meal
*By allowing individuals to focus on other goals, you are aiding in their empowerment and helping them help themselves

Key Responsibilities:
• Arrive on time each scheduled day
• Organize and stock shelves with incoming donations
• Assist donors in transporting donations from their vehicles to the pantry
• Reorganize food on the shelves placing earliest expiration date items in front
• Sweep and mop pantry floor
• Wipe down pantry shelves
• Maintain an organized and safe working space
• Work in tandem with other Interfaith staff and volunteers
• Receive and record donations

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates

Qualifications:
• Outgoing, friendly, helpful demeanor; a true team player
• Thrive at working in a fast-paced environment
• Able to lift up to 25 lbs
• Good organizational skills and the ability to multitask
• Ability to speak Spanish helpful, but not required

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

Share your smile, enthusiasm, and culinary aspirations with up to 44 residents of our Recovery & Wellness Center, a residential treatment program at our Betty & Melvin Cohn Center headquarters located at 550 West Washington Avenue in Escondido. Your skills in the kitchen will also help feed up to 30 residents (20 veterans; 10 non-veterans) residing at our Hawthorne Veteran & Family Resource Center, a place in Escondido where people who are currently homeless can recuperate from a serious illness or injury.

Our Nutrition Center provides three meals a day to these individuals (men, women, veterans, non-veterans) as they focus on their well-being and self-sufficiency. By helping our cooks prepare and serve lunch or dinner, you will provide the residents with nutritious meals that will support them throughout the day as they work towards personal goals related to recovery, wellness, employment, housing, and life skills.

Staff Supervisor: Bill Lewis, Head Chef

Time Commitment:
• This is an ongoing (6+ month) commitment.
• You may sign up for one or more shifts per month.

Current Openings:
Saturdays or Sundays
EARLY Morning Soup Kitchen Breakfast Shift: 5:00 am - 8:00 am
Occasionally: 1 to 3 slots sometimes available
Contact: Micki Hickox, Volunteer Coordinator, mhickox@interfaithservices.org for more information.

Sunday
Lunch Shift: 10:30 am to 1:00 pm
Monthly: 3rd, 4th, or 5th Sunday, 1 to 2 people

Dinner Shift: 4:00 pm to 6:00 pm
Monthly: 2nd or 4th Sunday, 1 to 2 people

Monday
Dinner Shift: 4:00 pm to 6:00 pm
Monthly: 3rd Monday, 1 to 2 people each shift

Thursday
Dinner Shift: 4:00 pm to 6:00 pm
Monthly: 1st and 2nd Thursday, 1 to 2 people each shift

Friday
Lunch Shift: 10:30 am to 1:00 pm
Monthly: 1st, 2nd, 3rd, 4th, or 5th Friday, 1 to 2 people

Dinner Shift: 4:00 pm to 6:00 pm
Monthly: 2nd, 4th or 5th Friday, 1 to 2 people

Saturday
Dinner Shift: 4:00 pm to 6:00 pm
Monthly: 1st, 2nd, 3rd, 4th, or 5th Saturday, 1 to 2 people

Key Responsibilities:
• Assist cooks with meal planning and food preparation
• Prepare ingredients by washing and chopping
• Pre-cook food items, if necessary
• Inspect food for quality
• Serve food
• Package all foods into conveniently located containers
• Help cook clean up work area

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have
• Detailed instruction and continued supervision provided by the cook

Qualifications:
• Experience cooking/preparing food a plus!
• Good interpersonal skills and the ability to work with a diverse population

Screening Requirements:
• Food Handler Card (Test given by Interfaith staff.)
• TB test

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

Invigorate your love for the law by providing vital assistance to people in our community facing legal challenges who would have no guidance otherwise. You will impact the lives of low-income populations by sharing your legal knowledge and expertise in a variety of legal areas.

Supervising Staff:
• Janetta Nartey, Director of Supportive Services

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week
• Monday through Friday, 12:45 pm to 3:00 pm - 4:00 pm (Escondido office)

Key Responsibilities:
• Meet clients and provide them with guidance, resources, referrals, and support regarding legal matters. For example, clients need advice about tenancy issues/fair housing; family law; criminal law; general law.
Important: You will not represent clients.
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide support.
• HIPAA and Mandated Reporter training.

Qualifications:
• Must be an attorney in good standing or current law student.
• Proven interpersonal skills with the ability to easily work with a diverse population.
 Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Ability to establish quick rapport with clients and interpreters.
• Absolute solid values: honest, loyal, hardworking, and sincere.

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Interact with a diverse population of community members.

Be on the team to alleviate homelessness in San Diego County by volunteering or interning to connect Interfaith clients to a new home (apartment). You will be essential to the service Interfaith offers when you research and connect with property managers in our community to find available, affordable housing for our clients. You will support Rapid Rehousing Specialists (staff) and provide VI-SPDAT (Vulnerability Index – Service Prioritization Decision Assistance Tool) processing and client care. This position allows you to tap into your research skills, customer service experience, attention to detail, and resourcefulness to make a difference.

Staff Supervisor: Jeri Bachman, Rapid Rehousing Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week or multiple shifts per week
• Weekdays, three to four-hour shifts from 8:00 am to 5:00 pm
• Schedule determined by your availability and staff needs

Key Responsibilities:
• Conduct assessment interviews with clients needing housing.
• Identify housing resources that may be applicable to the client.
• Connect with property managers in our community to discover affordable, available housing.
• Link and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary.
• Attend and participate in mandatory training sessions.
• Assume other duties as delegated by staff supervisor.

Training and Support:
• Rapid Rehousing Assistant will go through general training and orientation.
• Individual must successfully complete training on the HMIS and CES system.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Must clear criminal background check.
• Experience in social services preferred.
• Established experience in customer care / client relations required.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Knowledge of mental illness and substance abuse.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, leadership skills, wisdom, initiative, good judgment, and strong attention to detail.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).

Screenin Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Experience with HMIS and CES system
• Ability to network and collaborate with other individuals in social services
• Résumé building experience and networking opportunities.

For those sleeping on the streets, a warm bed, nutritious meal and access to a shower is a gift. Interfaith’s Haven House Year-Round Shelter provides these basic necessities, along with comprehensive case management and support to adults in our community who are currently homeless. Fifty-seven percent of individuals who stayed at the shelter last winter went on to secure safe and affordable housing.

The following assignments reflect nightly volunteer needs at Haven House. Volunteers may sign up for one or as many shifts as they would like. End times are approximate and flexible depending on volunteers’ availability. While the various shelter volunteer assignments are outlined below, please keep in mind that an individual could cover numerous positions. If you have the desire and willingness to help in the shelter, your assistance is much appreciated. The shelter is occupied by 40 individuals (30 men, 10 women) with two staff Resident Coordinators present at all times.

Supervising Staff::

• Lauren Pollick, Shelter Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week or multiple shifts per week: Available shifts, Sundays or Tuesdays

Check-In/Sign-In:
Time Commitment: 5:00 pm to 6:15 pm
• Provide coverage at the shelter entrance to welcome residents as they enter the shelter each evening starting at approximately 5:00 pm.
• Verify the individual is a shelter resident by checking the roster.

Client Support
Dinner Service Support
Time Commitment: 6:15 pm to 7:00 pm
• Monitor the kitchen area once dinner begins at ~6:15/6:30 pm
• Ensure the kitchen and dining areas are maintained and safe for residents
• Interact with the volunteer group providing dinner, and residents enjoying the meal
• Watch all areas to make sure residents do not wander into restricted Interfaith areas
• When dinner is finished, monitor the kitchen area to make sure all cleaning is completed and all volunteers have exited the kitchen
• Report back to a Resident Coordinator when dinner service is complete

Shelter Service Support
Time Commitment: 6:15 pm to 8:00/8:30 pm
• Assist clients and staff with evening tasks (i.e.: bedding requests, towels, changing of beds, but most of all being present and interacting with the residents).
• Offer your support to residents engaging with them in activities such as joining them to play board games, cards; listening, and offering conversation.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, copy machine, computer equipment, etc.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Established experience in customer care/client relations required.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Knowledge of mental illness and substance abuse.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, leadership skills, wisdom, initiative, good judgment, and strong attention to detail.

Screening Requirements:
• To be determined by Volunteer Coordinator

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience supporting your community to ensure all residents have shelter.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Résumé building experience and networking opportunities.

Front Desk-Administrative Assistant volunteers are the “first face” of Interfaith. They Assist Interfaith Receptionists by greeting clients and visitors with respect, kindness and efficiency; sort mail and distribute to clients as appropriate; create labels for new client files; file client files; make photocopies; send faxes; answer telephones; perform other general support tasks. Front Desk volunteers gain a lot of exposure to the clientele we serve without working in a direct service setting.

Supervising Staff:
Janetta Nartey, Director of Supportive Services (Escondido
Vannessa Marshall, Coastal Program Manager, Oceanside

Time Commitment:
• This is an ongoing (6+ months), weekly commitment.
• You may sign up for one or more shifts per week.

Current Openings:
Escondido
• Mondays, 8:00 am to 12:00 pm or 1:00 pm to 5:00 pm
• Tuesdays, 1:00 pm to 5:00 pm
• Wednesdays, 8:00 am to 12:00 pm
• Thursdays, 1:00 pm to 5:00 pm
• Fridays, 8:00 am to 12:00 pm or 1:00 pm to 5:00 pm

Oceanside
• Thursdays or Fridays, 8:00 am - 12:00 pm

Key Responsibilities:
• Assist staff with all clerical duties.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines
• Mandated Reporter training
• Phone system
• Creating labels for files

Qualifications:
• Proficient in clerical duties such as copying, faxing, answering phone and filing
• Good verbal and written communication skills
• Good interpersonal skills and the ability to work with a diverse population
• Experience with computer applications and databases (e.g., MS Office; Word and Excel)

Screening Requirements:
• FBI/DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day
• See the positive results of your contribution of time and talents
• Experience working in a professional business office environment
• Become familiar with community resources and services
• Interact with a diverse population of community members
• Résumé building experience and networking opportunities

Friendly individual or group volunteers needed to assist with our bi-weekly food distributions throughout the North County Coastal region. Help with setting up tables, distributing non-perishable foods (including fruits and vegetables) and stocking pantry with remaining non-perishable items at food distribution sites.

Our food distributions are an opportunity for clients and community members to receive food so that no family or individual goes a day without a meal. We strike in the fight to prevent hunger by providing assistance throughout the North County region in various locations throughout the month.

CalFresh Enrollment Volunteers:
If you would like to be a CalFresh enrollment volunteer, please contact:
Micki Hickox
Volunteer Coordinator
mhickox@interfaithservices.org
760-489-6380, ext. 204

Supervising Staff: Denise Fonseca, Site Supervisor

Current Openings:
2nd & 4th Tuesday of the Month

Crown Heights Community Resource Center
1210 Division Street, Oceanside
10:00 am to 1:00 pm

Volunteers Needed:
1 to 3 Food Distribution volunteers (maximum 3 to 5 volunteers)
2 Benefits Enrollment volunteers (1 to 2 Bilingual in Chinese)

Chavez Community Resource Center -- Helpers needed most at this site!
605 San Diego Street, Oceanside
1:00 pm to 4:00 pm

Volunteers Needed:
1 to 2 Food Distribution volunteers (maximum of 3 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

2nd & 4th Wednesday of the Month
Libby Lake Community Center
4700 North River Road, Oceanside
9:30 am to 1:00 pm
Volunteers Needed:
4 to 5 Food Distribution volunteers (maximum of 4 to 5 volunteers)
• Able to lift 40 to 50 lbs of food
• Willing to help set up site with tables, chairs, canopies, and organize the food to distribute

NOTE: Some dates & times may change with notice / additional sites may be added.

Key Responsibilities:
• Set up / break down sites -- chairs, tables, canopies, food.
• Arrange food items.
• Distribute non-perishable food, fruits and vegetables to individuals and families.
• Stock food pantry with surplus, non-perishable food.
• CalFresh Enrollment: Guide clients through the process of enrolling for CalFresh.
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or whatever shirt you prefer

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Site Supervise trains volunteers on procedures to check-in clients, set-up and distribute food, stock pantry, and supports volunteers throughout his / her service.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• HIPAA guidelines (for Benefits Enrollment volunteers).
• Mandated Reporter training (for Benefits Enrollment volunteers).

Qualifications:
• Able to lift up to 40 to 50 lbs

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Become familiar with community resources and services.
• Interaction with a diverse population of community members.
• Résumé building experience and networking opportunities.

One of the largest contributing factors to homelessness is unemployment or underemployment. Support those looking to improve their lives by assisting them with their search for employment by providing one-on-one computer tutoring, help with resumes and cover letters, online applications and basic computer programs. You will provide community members in need with invaluable tools necessary to reach self-sufficiency.

Supervising Staff:: Jayli Barkley, Veteran Program Manager

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• You may sign up for 1 or more shifts per week.
• Mondays - Wednesdays: 9:00 am to 1:00 pm or 1:00 pm to 4:00 pm
• Fridays: 9:00 am to 12:00 pm

Key Responsibilities:
• Monitor client computer use
• Assist clients with the following as-needed:
• Creating, formatting, saving, and printing Word and Excel documents
• Navigating the internet
• Resume and cover letter proof and preparation
• Completing online employment applications; job search/employment research
• Creating/accessing an email account
• Applying for and/or researching school and training opportunities

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services
• Mandated Reporter and HIPAA training
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have
• Computer systems/passwords used

Qualifications:
• Knowledge of computer systems, computer applications and databases (e.g., MS Office; Word and Excel)
• Knowledge of effective writing and formatting of resumes and cover letters
• Detail oriented and astute at presenting information in a professional manner
• Experience using the internet as a resource and tool to learning and success
• Good verbal and written communication skills
• Good interpersonal skills and the ability to work with a diverse population

Screening Requirements:
• FBI/DOJ Background check

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

Job Summary
The Faith Based Crisis Response Team (FBCRT) Clinician, in conjunction with local clergy, will provide quality emergency faith based psychological care to individuals and families in crisis situations within the city of Escondido. The FBCRT provides services to improve their biopsychosocial and faith based functioning and minimize the potential for psychological trauma following crisis situations. The FBCRT Clinician will provide professional mental health services, crisis intervention, follow-up services and perform related work as required supporting the mission of Interfaith Community Services (ICS).

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.

• Provides in-home emergency response to families and community members in crisis situations through the application of client centered, culturally sensitive and trauma informed principles.
• Provides short term behavioral health counseling, support and intervention, linkage to community resources and referral to appropriate services based on the needs of the client and their family.
• Performs crisis intervention, de-escalation and provides psychological first-aid in response to individual and family crisis situations including, but not limited to, suicides, homicides, and domestic violence.
• Works in collaboration with communities, law enforcement, and emergency responders to assist with the mitigation of emotional and psychological effects of a crisis to individuals and families who are impacted.
• Provides in-home crisis intervention, counseling, support services and linkages to behavioral health services and other community supports as needed.
• Intervenes in crisis situations when a patient exhibits acute psychiatric symptoms which present an immediate threat to the patient or others.
• Prepares case documentation, progress reports, special reports, proposals, manuals, and correspondence.
• Performs specialized tasks including involuntary hospitalizations procedures (5150) and Tarasoff assessments.
• May provide guidance to volunteers and staff.
• Performs additional duties as assigned

Interaction
This position will interact closely with the Clinical Director, the Faith Liaison, the FBCRT Team Coordinator, FBCRT Clergy and local law enforcement/emergency response.
Reports to: Clinical Director

Supervisory Responsibilities
This position is not responsible for supervising staff.

Education/Years of Experience
MFT or LCSW preferred. Masters level pre-licensed clinician (must be registered with the BBS) will be considered. At least three (2) years of experience in social services or counseling related background or crisis response . Experience working with crisis response or emergency services preferred. Bi-lingual (Spanish) and/or knowledge of Latino/Hispanic culture preferred.

Knowledge, Skills and Abilities
• Must have excellent written and verbal communication skills
• Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
• Demonstrated experience working with a collaborative team to drive successful projects to completion
• Demonstrated ability to analyze and interpret quantitative information
• Advanced knowledge of Windows operating systems as well as Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
• Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization.
• Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency.
• Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information.
• Ability to multi-task in an efficient, thorough, and prioritized manner.
• Ability to work quickly, accurately and independently.
• Ability to anticipate needs, prioritize work and solve problems.

Licenses/Certifications
MFT or LCSW preferred. Must be registered with the California Board of Behavioral Sciences (BBS). Must have reliable transportation and possess and maintain a valid California driver’s license including proof of personal vehicle insurance coverage and insurability under the Company’s insurance carrier standards.

Additional Requirements
Must successfully pass a criminal background and exclusion/disbarment check, as well as successfully pass a pre-employment physical examination, tuberculosis test, and drug screen.

Physical, Mental and Environmental Requirements
The physical demands described here are representative of those that must be met by a paid intern to successfully perform the essential functions of this job. While performing the duties of this job, the paid intern is regularly required to:

• Must be able to perform work in a climate controlled office setting
• Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis
• Occasionally lifts, carries and balances objects weighing up to 30 pounds
• Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
• Prioritizes and multi-tasks work and projects requiring good memory , concentration and analytical thinking
• Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
• Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins

The noise level in the work environment is usually (low to moderate).

Group Volunteer Opportunities

Click the links below to explore our current group volunteer opportunities. These opportunities are a great way for children (younger than 18 years old) and families to support Interfaith clients.

Friendly individual or group volunteers needed to assist with our bi-weekly food distributions throughout the North County Coastal region. Help with setting up tables, distributing non-perishable foods (including fruits and vegetables) and stocking pantry with remaining non-perishable items at food distribution sites.

Our food distributions are an opportunity for clients and community members to receive food so that no family or individual goes a day without a meal. We strike in the fight to prevent hunger by providing assistance throughout the North County region in various locations throughout the month.

CalFresh Enrollment Volunteers:
If you would like to be a CalFresh enrollment volunteer, please contact:
Micki Hickox
Volunteer Coordinator
mhickox@interfaithservices.org
760-489-6380, ext. 204

Supervising Staff: Denise Fonseca, Site Supervisor

Current Openings:
2nd & 4th Tuesday of the Month

Crown Heights Community Resource Center
1210 Division Street, Oceanside
10:00 am to 1:00 pm

Volunteers Needed:
1 to 3 Food Distribution volunteers (maximum 3 to 5 volunteers)
2 Benefits Enrollment volunteers (1 to 2 Bilingual in Chinese)

Chavez Community Resource Center -- Helpers needed most at this site!
605 San Diego Street, Oceanside
1:00 pm to 4:00 pm

Volunteers Needed:
1 to 2 Food Distribution volunteers (maximum of 3 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

2nd & 4th Wednesday of the Month
Libby Lake Community Center
4700 North River Road, Oceanside
9:30 am to 1:00 pm
Volunteers Needed:
4 to 5 Food Distribution volunteers (maximum of 4 to 5 volunteers)
• Able to lift 40 to 50 lbs of food
• Willing to help set up site with tables, chairs, canopies, and organize the food to distribute

NOTE: Some dates & times may change with notice / additional sites may be added.

Key Responsibilities:
• Set up / break down sites -- chairs, tables, canopies, food.
• Arrange food items.
• Distribute non-perishable food, fruits and vegetables to individuals and families.
• Stock food pantry with surplus, non-perishable food.
• CalFresh Enrollment: Guide clients through the process of enrolling for CalFresh.
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or whatever shirt you prefer

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Site Supervise trains volunteers on procedures to check-in clients, set-up and distribute food, stock pantry, and supports volunteers throughout his / her service.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• HIPAA guidelines (for Benefits Enrollment volunteers).
• Mandated Reporter training (for Benefits Enrollment volunteers).

Qualifications:
• Able to lift up to 40 to 50 lbs

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Become familiar with community resources and services.
• Interaction with a diverse population of community members.
• Résumé building experience and networking opportunities.