Interfaith Community Services is pleased to announce that we have been certified by CaliforniaVolunteers as a Service Enterprise. With this certification, Interfaith Community Services becomes one of the first organizations in California to be recognized as a Service Enterprise by CaliforniaVolunteers, the state service commission in California. By achieving this level of excellence and certification, Interfaith is now better equipped to leverage the time and talent of volunteers in building our organizational capacity.

Volunteering at Interfaith Community Services

If you are interested in volunteering at Interfaith Community Services, please review the individual volunteer opportunities below. If you see a position that interests you and you qualify for, please send your CV or résumé, including all of your volunteer experience, to Micki Hickox, Volunteer Coordinator, at mhickox@interfaithservices.org.

If you would like to schedule a group volunteer activity, please send an e-mail to Micki Hickox, Volunteer Coordinator, at mhickox@interfaithservices.org. Include in the message the preferred activity and date, group name, number of volunteers wanting to help, and phone number where you can be reached.
Note: Group activities are done off-site primarily.

Individual Volunteer Opportunities

Click the links below to explore our current individual volunteer opportunities.

Tax season!?! We can see it from here, and from our viewpoint, we know we need to populate this important program with outstanding volunteers!

During the 2016 tax season (January to April), 15 VITA volunteers (Greeters, Tax Preparers, Quality Reviewers and Translators) prepared and supported 2,157 returns resulting in $3,151,672 going to our neighbors needing it most and back into our community?

This program is directly related to excitement for folks who arrive to have their taxes prepared and those volunteering… Gratitude is spontaneous knowing someone well-trained is willing to donate their time to help you do your taxes. And when you get to announce to someone who might be struggling that they will receive a refund, it’s easy to feel you made an immediate difference in their life!

Quote from a Client: “The extra time and diligence Rick took with me and put into going over each and every line item in my return undoubtedly saved me hundreds of dollars in overlooked deductions I might not otherwise have considered or missed.”

It's time to reach out and ask you to consider and get more information about joining our VITA team for the 2017 tax season. You can be part of the VITA program in so many capacities, at a number of different locations throughout our neighborhoods, and have a flexible volunteer schedule. We need volunteers to be Greeters, Tax Preparers, Quality Reviewers, and Translators.

Help us build another exceptional VITA team for Interfaith clients.

This is a call to action for volunteers of all seasons -- people available during weekdays, weekends, mornings, midday, evenings, any adult who has the heart to help!

You can promptly receive more information about training, site locations, etc., by contacting Interfaith’s VITA Site Supervisor, Jazmin Hernandez (jhernandez@interfaithservices.org; 760-489-6380, ext. 216), or CLICK HERE to visit the Volunteer Income Tax Assistance Program Registration Page.

Invigorate your love for the law by providing vital assistance to people in our community facing legal challenges who would have no guidance otherwise. You will impact the lives of low-income populations by sharing your legal knowledge and expertise in a variety of legal areas.

Supervising Staff:
• Janetta Nartey, Director of Supportive Services

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week
• Monday through Friday, 12:45 pm to 3:00 pm - 4:00 pm (Escondido office)

Key Responsibilities:
• Meet clients and provide them with guidance, resources, referrals, and support regarding legal matters. For example, clients need advice about tenancy issues/fair housing; family law; criminal law; general law.
Important: You will not represent clients.
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide support.
• HIPAA and Mandated Reporter training.

Qualifications:
• Must be an attorney in good standing or current law student.
• Proven interpersonal skills with the ability to easily work with a diverse population.
 Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Ability to establish quick rapport with clients and interpreters.
• Absolute solid values: honest, loyal, hardworking, and sincere.

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Interact with a diverse population of community members.

An intake volunteer is essential to the service Interfaith offers to people in the community. You will be the connection to resources for clients who need assistance with basic needs, vital documents, prescriptions, employment services, transportation, public benefits, and more. With empathy and resourcefulness, an intake volunteer provides intake, assessment, and referrals for the homeless and low-income populations, with the goal of moving clients from crisis to self-sufficiency.

Supervising Staff: Vannessa Marshall, Coastal Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One day per week or multiple days per week
• Thursdays and Fridays, 8:00 am to 12:00 noon

Key Responsibilities:
• Provide direct service to clients including assessment, referrals, and crisis intervention.
• Provide guidance and support to help clients identify their own strengths and resources.
• Work with a client advocate to ensure clients’ needs are met.
• Identify resources and advocate for clients’ needs.
• Link and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary.
• Attend and participate in mandatory training sessions
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.
• Utilize our database to input results from daily client registrations, assessments, and services delivered.
• Assume other duties as delegated by staff supervisor.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Must clear criminal background check.
• Experience in social services preferred.
• Established experience in customer care / client relations required.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Knowledge of mental illness and substance abuse.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, leadership skills, wisdom, initiative, good judgment, and strong attention to detail.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Résumé building experience and networking opportunities.

Combat hunger by bagging a five day supply of groceries to individuals and families in need. By filling the orders placed in our emergency food pantry, you will be working towards achieving Interfaith’s goal of helping underserved populations in San Diego.

Impact:
• Ease the hunger of a family or individual
• Create more productive community members by ensuring they have nutritious food for themselves and their families
• Allows individuals to focus on other goals such as finding employment, instead of worrying about their next meal
*By allowing individuals to focus on other goals, you are aiding in their empowerment and helping them help themselves

Staff Supervisor: Vannessa Marshall, Coastal Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week or multiple shifts per week: Wednesdays
• 8:00 am to 12:00 pm (approximately)
• Two-hour shifts available

Key Responsibilities:
• Arrive on time each scheduled day
• Fill panty orders in a timely manner for individuals or families
• Maintain an organized and safe working space
• Work in tandem with other Interfaith staff and volunteers
• Help stock shelves
• Receive and record donations

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates

Qualifications:
• Outgoing, friendly, helpful demeanor; a true team player
• Thrive at working in a fast-paced environment
• Able to lift up to 25 lbs
• Good organizational skills and the ability to multitask
• Ability to speak Spanish helpful, but not required
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or an appropriate shirt

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

An intake volunteer is essential to the service Interfaith offers to people in the community. You will be the connection to resources for clients who need assistance with basic needs, vital documents, prescriptions, employment services, transportation, public benefits, and more. With empathy and resourcefulness, an intake volunteer provides intake, assessment, and referrals for the homeless and low-income populations, with the goal of moving clients from crisis to self-sufficiency.

Supervising Staff: Veronica Blea, Inland Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One day per week or multiple days per week

Current Openings:
• Mondays, 8:00 am to 12:00 pm (Two-hour shifts available.)
• Tuesday or Thursday, 1:00 pm to 3:30 pm

Key Responsibilities:
• Provide direct service to clients including assessment, referrals, and crisis intervention.
• Provide guidance and support to help clients identify their own strengths and resources.
• Work with a client advocate to ensure clients’ needs are met.
• Identify resources and advocate for clients’ needs.
• Link and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary.
• Attend and participate in mandatory training sessions
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.
• Utilize our database to input results from daily client registrations, assessments, and services delivered.
• Assume other duties as delegated by staff supervisor.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, photocopy machine, computer equipment.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Must clear criminal background check.
• Experience in social services preferred.
• Established experience in customer care / client relations required.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Knowledge of mental illness and substance abuse.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, leadership skills, wisdom, initiative, good judgment, and strong attention to detail.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Résumé building experience and networking opportunities.

Front Desk-Administrative Assistant volunteers are the “first face” of Interfaith. They Assist Interfaith Receptionists by greeting clients and visitors with respect, kindness and efficiency; sort mail and distribute to clients as appropriate; create labels for new client files; file client files; make photocopies; send faxes; answer telephones; perform other general support tasks. Front Desk volunteers gain a lot of exposure to the clientele we serve without working in a direct service setting.

Supervising Staff:
Janetta Nartey, Director of Supportive Services (Escondido
Vannessa Marshall, Coastal Program Manager, Oceanside

Time Commitment:
• This is an ongoing (6+ months), weekly commitment.
• You may sign up for 1 or more shifts per week.

Current Openings:
Escondido
• Mondays, 12:00 pm - 5:00 pm
• Tuesdays, 1:00 pm - 5:00 pm
• Fridays, 8:00 am - 12:00 pm or 1:00 pm - 5:00 pm

Oceanside
• Tuesdays, Thursdays, Fridays, 8:00 am - 12:00 pm or 1:00 pm - 5:00 pm

Key Responsibilities:
• Assist staff with all clerical duties.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines
• Mandated Reporter training
• Phone system
• Creating labels for files

Qualifications:
• Proficient in clerical duties such as copying, faxing, answering phone and filing
• Good verbal and written communication skills
• Good interpersonal skills and the ability to work with a diverse population
• Experience with computer applications and databases (e.g., MS Office; Word and Excel)

Screening Requirements:
• FBI/DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day
• See the positive results of your contribution of time and talents
• Experience working in a professional business office environment
• Become familiar with community resources and services
• Interact with a diverse population of community members
• Résumé building experience and networking opportunities

Calling all friendly phone voices -- we need your smile and dial!

Help show appreciation to the compassionate, generous donors who make our work possible. Stewardship volunteers will work alongside development staff, calling and thanking donors who have recently made gifts to Interfaith.

The work of Interfaith is only possible because of our community of supporters. By helping us promptly appreciate our network of donors, you are helping ensure that our programs and services continue to receive vital funding.

Supervising Staff: Bob Adams, Chief Development Officer

Time Commitment:
This is an ongoing (6+ month) commitment (we can be flexible)
• Weekdays, 9:00 am to 5:00 pm
• Shifts of 3 to 4 hours, flexible
• Occurrence Weekly or Biweekly, flexible

Key Responsibilities:
• Using a call script and list of names, call donors and thank them for their recent donations (leave messages when there is not an answer, as often happens)
• Input notes into donor database, eTapestry (training provided)

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• eTapestry training
• Training on phone and computer system
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.

Qualifications:
• Must have professional demeanor
• Must have clear, understandable voice and articulation
• Must be confident and comfortable having phone conversations
• Experience with computer applications
• Strong attention to detail
• Effective working on a team or as an individual contributor
• Experience working with donors and/or volunteers a plus but not required

Screening Requirements:
• To be determined by Volunteer Coordinator

Benefits:
• Résumé building experience
• Complete the circle of giving by being the voice of thanks from Interfaith to our donors
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

Help the healing begin – whether you are transporting (using Interfaith vehicles) homeless veterans and non-veterans when they are released from local medical centers (VA Hospital in La Jolla, Palomar Medical Center, Tri-City Medical Center) to recuperate from a serious illness or injury at the Hawthorne Veteran and Family Resource Center or delivering them and vets in our GPD program to medical and other appointments (such as church, support groups, shopping), you are WANTED! Be a driver and be the first face of Interfaith as clients build their strength!

Staff Supervisor: Jon Lewis, RCP Program Manager

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• Weekdays -- Shifts vary and start as early as 7:00 am and end as late as 5:00 pm based on need and volunteer availability
• Weekends -- Saturdays: 2:00 pm to 4:00 pm; Sundays: 8:00 am to 12:00 noon

Current openings:
Weekdays and weekends, all shifts. You may sign up for one or more shifts per week.

Key Responsibilities:
• Transport clients to and from medical and other appointments at various locations
• Assist clients as they enter and exit the vehicle
• Reliable and punctual
• Genuine concern for others
• Report any operational problems with the vehicle immediately

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Mandated Reporter and HIPAA training.

Qualifications:
• Valid CA driver’s license and clean driving record
• Proof of insurance
• Ability to move freely and assist others in and out of vehicles
• Excellent interpersonal relationship skills and enthusiasm working with a diverse population

Screening Requirements:
• FBI/DOJ Background check
• DMV Driver History report

Benefits:
• Résumé building experience
• Be an integral part of one of only five veteran recuperative care centers in the U.S.
• Experience the positive results of your contribution of time and talents

Combat hunger by bagging a five day supply of groceries to individuals and families in need. By filling the orders placed in our emergency food pantry, you will be working towards achieving Interfaith’s goal of helping underserved populations in San Diego.

Impact:
• Ease the hunger of a family or individual
• Create more productive community members by ensuring they have nutritious food for themselves and their families
• Allows individuals to focus on other goals such as finding employment, instead of worrying about their next meal
*By allowing individuals to focus on other goals, you are aiding in their empowerment and helping them help themselves

Staff Supervisor: Doug Ferris, Basic Needs Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week or multiple shifts per week: Monday, or Wednesday
• 8:00 am to 12:00 pm (approximately)

Key Responsibilities:
• Arrive on time each scheduled day
• Fill panty orders in a timely manner for individuals or families
• Maintain an organized and safe working space
• Work in tandem with other Interfaith staff and volunteers
• Help stock shelves
• Receive and record donations

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates

Qualifications:
• Outgoing, friendly, helpful demeanor; a true team player
• Thrive at working in a fast-paced environment
• Able to lift up to 25 lbs
• Good organizational skills and the ability to multitask
• Ability to speak Spanish helpful, but not required
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or an appropriate shirt

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

Combat hunger by stocking the shelves of Interfaith’s emergency food pantry. Your work supports the teams that fill the orders each morning for individuals and families. You will be working towards achieving Interfaith’s goal of helping people help themselves.

Impact:
• Ease the hunger of a family or individual
• Create more productive community members by ensuring they have nutritious food for themselves and their families
• Allows individuals to focus on other goals such as finding employment, instead of worrying about their next meal
*By allowing individuals to focus on other goals, you are aiding in their empowerment and helping them help themselves

Staff Supervisor: Doug Ferris, Basic Needs Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One shift per week or multiple shifts per week: Monday, Tuesday, Wednesday, Thursday, or Friday
• 1:00 pm to 4:00 pm (approximately)

Key Responsibilities:
• Arrive on time each scheduled day
• Organize and stock shelves with incoming donations
• Assist donors in transporting donations from their vehicles to the pantry
• Reorganize food on the shelves placing earliest expiration date items in front
• Sweep and mop pantry floor
• Wipe down pantry shelves
• Maintain an organized and safe working space
• Work in tandem with other Interfaith staff and volunteers
• Receive and record donations

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates

Qualifications:
• Outgoing, friendly, helpful demeanor; a true team player
• Thrive at working in a fast-paced environment
• Able to lift up to 25 lbs
• Good organizational skills and the ability to multitask
• Ability to speak Spanish helpful, but not required

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

Interfaith Community Services welcomes 100+ people (individuals, families, seniors, veterans) every day of the year at our morning soup kitchen. That’s a crowd, and with a crowd comes a lot of dishes! We are looking for a volunteer who doesn’t mind getting their hands wet helping wash, sanitize, and store clean dishes.

Staff Supervisor: Doug Ferris, Basic Needs Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One day per week, or multiple days per week
• 6:00 am to 8:00 am

Key Responsibilities:
• Arrive on time each scheduled day
• Maintain an organized and safe work space
• Rinse dishes
• Place rinsed dishes in Hobart Dishwasher to sanitize
• Unload clean dishes from dishwasher and put them neatly on the shelf
• Work in tandem with other Interfaith staff and volunteers

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Trained and tested for Food Handler’s card
NOTE: Interfaith provides training and testing.

Qualifications:
• Must be able to work in a fast-paced environment
• Must be able to lift up to 25 lbs
• Enjoys working as a team player
• Outgoing, helpful demeanor able to take direction and meet goals

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talent

Bring on the HOPE of the MORNING for our neighbors eating breakfast in our daily soup kitchen!

The Basic Needs department is recruiting volunteers who will be responsible for welcoming visitors to our morning breakfast while collecting data to enable us to record the number of guests and the number of meals served. You will accomplish this task by scanning client bar codes from Interfaith ID cards provided to diners. Your efforts will help us to collect accurate data as we plan and serve breakfast each day of the year. For 90 minutes of your time, one morning a week, you can make a difference in our community!

Supervising Staff: Doug Ferris, Basic Needs Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment.
• One morning per week or multiple mornings per week.
• Available Shifts (6:00 AM to 7:30 AM): Fridays

Key Responsibilities:
• Arrive at the Nutrition Center at approximately 6:00 AM each day you are scheduled, and work from 6:15 AM to 7:30 AM with a BIG smile on your face.
• Greet individuals who arrive to receive the breakfast meal that day.
• Utilize an Interfaith laptop computer and scanner to scan each client’s bar code, located on their Interfaith issued ID card, as they get their breakfast.
• Refer to an alphabetical list by client name with relating bar codes to scan when a registered client’s card is lost.
• Process unregistered clients by having them complete a registration form.

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services
• Specific training on Interfaith procedures regarding incoming clients
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

Who doesn’t feel better after a nutritious meal? We know residents recuperating from serious illnesses or injuries at Interfaith’s Hawthorne Veteran Family and Resource Center do! Help them become healthy again and provide the basic need of nutrition by transporting meals (along with our cook) from our kitchen at 550 West Washington Avenue, Escondido to our recuperative care center at 250 North Ash Street, Escondido. While you are there, help serve the meal and afterwards return our equipment (and cook) back to our main campus.
Note: Your vehicle must have enough space to carry 3 to 4 coolers.

Staff Supervisor: Doug Ferris, Basic Needs Manager

Time Commitment:
This is an on-going (6+ months), weekly commitment.
Weekdays or Weekends (Weekend dinner drivers needed!) -- one shift per week or multiple shifts per week available (lunch and/or dinner shifts):
• Sunday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Monday: 4:30 pm to 5:30 pm (dinner)
• Wednesday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Friday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)
• Saturday: 11:30 am to 12:30 pm (lunch); 4:30 pm to 5:30 pm (dinner)

Key Responsibilities:
• Transport lunch and/or dinner from our kitchen to our recuperative care clients
• Ability to move coolers to and from vehicle
• Reliable and punctual
• Genuine concern for others
• Report any operational problems with pick up/delivery immediately

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Deduct your mileage on your tax return or receive $0.14 per mile reimbursement.

Qualifications:
• Valid CA driver’s license
• Clean driving record
• Proof of insurance
• Ability to move freely and carry up to 25 lbs
• Excellent interpersonal relationship skills and enthusiasm working with a diverse population

Screening Requirements:
• DMV Driver History report

Benefits:
• Résumé building experience
• Be an integral part of one of only five veteran recuperative care centers in the U.S.
• Experience the positive results of your contribution of time and talents

Each year community supporters provide monetary donations and thousands of volunteer hours to Interfaith. Help recognize these fantastic individuals, families, corporations, and other organizations who allow us to continue providing services to those in need. By maintaining up to date service and donor records, you will help maintain the support needed to empower those in need throughout North County.
Supervising Staff: Larry Christensen, Donor Relations Coordinator

Time Commitment:
This is an ongoing (6+ month) commitment.
• Mondays, 1:00 pm to 4:00 pm
• Thursdays, 9:00 am to 1:00 pm or 1:00 pm to 4:00 pm
• Fridays, 9:00 am to 1:00 pm or 1:00 pm to 4:00 pm
• Shifts are 3 to 4 hours a day, for one or more days each week.

Key Responsibilities (you may have the skill set to do one or all tasks):
• Telephone donors to thank them for their support of Interfaith programs and services.
• Take on projects to update Interfaith’s community relations database (eTapestry) under the direction of the Donor Relations Coordinator.
• Provide some research, proofreading, and entering corrections.

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have

Qualifications:
• Excellent telephone skills with a focus on donor relations
• Experience with writing, proofreading, filing, computer data entry
• Excellent spelling and keyboarding – Accuracy is more important than speed
• Ability to follow step-by-step instructions that will be provided
• Must be able to keep all records confidential

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

For those sleeping on the streets, a warm bed, nutritious meal and access to a shower is a gift. Interfaith’s Haven House Year-round Shelter provides these basic necessities, along with comprehensive case management and support to homeless community members. The shelter was the first year-round shelter for adult men and women in North County San Diego and needs daily support.

The following assignments reflect nightly volunteer needs at Haven House. Volunteers may sign up for one or as many shifts as they would like. End times are approximate and flexible depending on volunteer availability. While the various shelter volunteer assignments are outlined below, please keep in mind that an individual could cover numerous positions. The shelter is occupied by 49 individuals (adult men and women) with two Shelter Management staff present at all times.

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• One day per week or multiple days per week.
• Wednesdays, Fridays, or Saturdays: 4:30 pm to 7:30 pm

Key Responsibilities:

Check-In and Sign-In
• Provide coverage for the front door when the shelter opens at 5:00 pm.
• Ensure the individual is a shelter resident (by having a current voucher).
• Assist at the sign-in table checking ID’s and having the resident sign-in on appropriate forms if needed.

Monitors
Back Door Monitor

Kitchen Monitor
• Monitor the kitchen area once dinner begins at 6:30 pm.
• Ensure that the area is maintained and safe for residents.
• Dine with residents to encourage conversation and camaraderie.
• Watch all areas to make sure residents remain in the nutrition center.
• When dinner is finished, monitor the kitchen area to make sure all cleaning has been completed and everyone has left the kitchen.
• Report back to Shelter Management upon completion of the shift.

Shelter Monitor
• Assist with evening tasks (i.e.: laundry, showers, bedding requests, towels, changing of beds but most of all being present and offering assistance to the residents).

Friendly individual or group volunteers needed to assist with our bi-weekly food distributions throughout the North County Coastal region. Help with setting up tables, distributing non-perishable foods (including fruits and vegetables) and stocking pantry with remaining non-perishable items at food distribution sites.

Our food distributions are an opportunity for clients and community members to receive food so that no family or individual goes a day without a meal. We strike in the fight to prevent hunger by providing assistance throughout the North County region in various locations throughout the month.

CalFresh Enrollment Volunteers:
If you would like to be a CalFresh enrollment volunteer, please contact:
Micki Hickox
Volunteer Coordinator
mhickox@interfaithservices.org
760-489-6380, ext. 204

Supervising Staff: Denise Fonseca, Site Supervisor

Current Openings:
2nd & 4th Tuesday of the Month

Crown Heights Community Resource Center -- Helpers needed most at this site!
1210 Division Street, Oceanside
10:00 am to 1:00 pm

Volunteers Needed:
2 to 3 Food Distribution volunteers (maximum of 5 volunteers)
2 Benefits Enrollment volunteers (1 Bilingual in any of these languages -- Spanish, Cantonese, Mandarin or Chinese)

Chavez Community Resource Center
605 San Diego Street, Oceanside
1:30 pm to 4:00 pm

Volunteers Needed:
2 to 3 Food Distribution volunteers (maximum of 5 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

2nd & 4th Wednesday of the Month
Libby Lake Community Center
4700 North River Road, Oceanside
10:00 am to 1:00 pm
Volunteers Needed:
5 to 6 Food Distribution volunteers (maximum of 10 volunteers)
2 Benefits Enrollment volunteers (at least 2 Bilingual in Spanish)

2nd & 4th Friday of the Month
Faith Lutheran Church
700 E. Bobier Drive, Vista
2:30 pm to 4:30 pm
Volunteers Needed:
1 to 2 Food Distribution volunteers (maximum of 3 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

NOTE: Some dates & times may change with notice / additional sites may be added.

Key Responsibilities:
• Set up / break down tables.
• Arrange food items.
• Distribute non-perishable food, fruits and vegetables to individuals and families.
• Stock food pantry with surplus, non-perishable food.
• CalFresh Enrollment: Guide clients through the process of enrolling for CalFresh.
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or whatever shirt you prefer

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Site Supervise trains volunteers on procedures to check-in clients, set-up and distribute food, stock pantry, and supports volunteers throughout his / her service.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Able to lift up to 20 lbs (accommodations made for those who cannot lift).

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Become familiar with community resources and services.
• Interaction with a diverse population of community members.
• Résumé building experience and networking opportunities.

Be a solution to joblessness in our community by directly helping people prepare for and secure employment. Work on the front line at Interfaith’s Carlsbad Service Center by connecting day laborers and jobless individuals with employers; assist clients with producing a cover letter and résumé, as well as teach clients how to effectively job search on the Internet. With empathy and resourcefulness, you will provide information about basic needs and other resources to move clients from crisis to self-sufficiency.

Supervising Staff: Denise Fonseca, Site Supervisor; Vannessa Marshall, Coastal Program Manager

Time Commitment:
• This is an ongoing (6+ months), weekly commitment
• One day per week or multiple days per week
• Mondays, Thursdays, or Fridays 7:00 am to 12:00 noon

Key Responsibilities:
• Provide direct service to clients helping them secure employment including outreach to perspective employers.
• Provide guidance and support to help clients identify their own strengths and resources.
• Support employment by printing Google maps for clients; contacting employers to verify company information (such as location, hours of operation, etc.); identifying webinars and web resources for clients.
• Link and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary.
• Attend and participate in mandatory training sessions.
• Maintain accurate file notes and ensure the highest standards of client confidentiality at all times.
• Utilize our database to input results from daily client registrations, assessments, and services delivered.
• Assume other duties as delegated by staff supervisor.

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• Office equipment including telephone system, photocopy machine, computer equipment, etc.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Must clear criminal background check.
• Experience in customer care required; experience in employment services, social services desired.
• Excellent verbal and written communication skills including vocabulary, grammar and spelling in English.
• Bilingual in Spanish preferred.
• Proven interpersonal skills with the ability to easily work with a diverse population.
• Demonstrate poise, tact, diplomacy and empathy when working with clients and visitors.
• Ability to establish quick rapport with clients.
• Absolute solid values: honest, loyal, hardworking, and sincere.
• Accomplish assignments successfully through your professionalism, wisdom, initiative, good judgment, and strong attention to detail.
• Proficient with computer applications and databases (e.g., MS Office – Excel, Word, Outlook, PowerPoint; Web-based applications).
• Proven clerical experience answering telephones, photocopying, faxing, scanning, and filing.

Screening Requirements:
• FBI / DOJ Background check

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Experience working in a professional business office environment.
• Become familiar with community resources and services.
• Interact with a diverse population of community members.
• Résumé building experience and networking opportunities.

One of the largest contributing factors to homelessness is unemployment or underemployment. Support those looking to improve their lives by assisting them with their search for employment by providing one-on-one computer tutoring, help with resumes and cover letters, online applications and basic computer programs. You will provide community members in need with invaluable tools necessary to reach self-sufficiency.

Supervising Staff:: Jayli Barkley, Veteran Program Manager

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• You may sign up for 1 or more shifts per week.
• Mondays - Wednesdays: 9:00 am to 1:00 pm or 1:00 pm to 4:00 pm
• Fridays: 9:00 am to 12:00 pm

Key Responsibilities:
• Monitor client computer use
• Assist clients with the following as-needed:
• Creating, formatting, saving, and printing Word and Excel documents
• Navigating the internet
• Resume and cover letter proof and preparation
• Completing online employment applications; job search/employment research
• Creating/accessing an email account
• Applying for and/or researching school and training opportunities

Training and Support:
• General orientation on services and programs provided by Interfaith Community Services
• Mandated Reporter and HIPAA training
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have
• Computer systems/passwords used

Qualifications:
• Knowledge of computer systems, computer applications and databases (e.g., MS Office; Word and Excel)
• Knowledge of effective writing and formatting of resumes and cover letters
• Detail oriented and astute at presenting information in a professional manner
• Experience using the internet as a resource and tool to learning and success
• Good verbal and written communication skills
• Good interpersonal skills and the ability to work with a diverse population

Screening Requirements:
• FBI/DOJ Background check

Benefits:
• Résumé building experience
• Interaction with a diverse population
• See the positive results of your contribution of time and talents

Help maintain the well-being and independence of seniors and disabled older adults by providing a wide range of support services including, “How R U” daily reassurance calls, Vials of Life emergency medical information packets, and friendly visits to homebound seniors. The program monitors older adults and connects them to services and resources. Your support enables fragile, isolated, and disabled older adults to remain independent and in their homes.

Staff Supervisor: Janetta Nartey, Director of Supportive Services

Time Commitment:
This is an ongoing (6+ months), weekly commitment.
• Weekdays – shifts are flexible based on volunteer availability. You may sign up for one or more shifts per week.

Key Responsibilities:
• Perform clerical duties such as filing and completing forms
• Computer data entry as assigned
• Learn about programs and services offered to seniors in the community and make referrals as necessary
• Transport seniors to appointments as necessary
• Grocery shop for homebound seniors
• Friendly visitor to homebound seniors
• Notify the agency in advance of absences or schedule changes

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have. The staff person will provide instruction and continued supervision.
• Deduct your mileage on your tax return or receive $0.14 per mile reimbursement.

Qualifications:
• Excellent interpersonal relationship and communication skills with an enthusiasm for working with a diverse population
• Good verbal and written communication skills
• Good computer skills with attention to accuracy
• Must be trusted with confidential information
• Valid CA driver’s license and clean driving record (if transporting seniors)
• Proof of car insurance (if transporting seniors)
• Familiar with the areas and neighborhoods in North County San Diego (if transporting seniors)

Screening Requirements:
• FBI/DOJ Background check
• Mandated Reporter and HIPAA training
• DMV Driver History report (if transporting seniors)

Benefits:
• Utilize your skills to help others in your community
• Experience the positive results of your contribution of time and talents

Group Volunteer Opportunities

Click the links below to explore our current group volunteer opportunities. These opportunities are a great way for children (younger than 18 years old) and families to support Interfaith clients.

Friendly individual or group volunteers needed to assist with our bi-weekly food distributions throughout the North County Coastal region. Help with setting up tables, distributing non-perishable foods (including fruits and vegetables) and stocking pantry with remaining non-perishable items at food distribution sites.

Our food distributions are an opportunity for clients and community members to receive food so that no family or individual goes a day without a meal. We strike in the fight to prevent hunger by providing assistance throughout the North County region in various locations throughout the month.

CalFresh Enrollment Volunteers:
If you would like to be a CalFresh enrollment volunteer, please contact:
Micki Hickox
Volunteer Coordinator
mhickox@interfaithservices.org
760-489-6380, ext. 204

Supervising Staff: Denise Fonseca, Site Supervisor

Current Openings:
2nd & 4th Tuesday of the Month

Crown Heights Community Resource Center -- Helpers needed most at this site!
1210 Division Street, Oceanside
10:00 am to 1:00 pm

Volunteers Needed:
2 to 3 Food Distribution volunteers (maximum of 5 volunteers)
2 Benefits Enrollment volunteers (1 Bilingual in any of these languages -- Spanish, Cantonese, Mandarin or Chinese)

Chavez Community Resource Center
605 San Diego Street, Oceanside
1:30 pm to 4:00 pm

Volunteers Needed:
2 to 3 Food Distribution volunteers (maximum of 5 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

2nd & 4th Wednesday of the Month
Libby Lake Community Center
4700 North River Road, Oceanside
10:00 am to 1:00 pm
Volunteers Needed:
5 to 6 Food Distribution volunteers (maximum of 10 volunteers)
2 Benefits Enrollment volunteers (at least 2 Bilingual in Spanish)

2nd & 4th Friday of the Month
Faith Lutheran Church
700 E. Bobier Drive, Vista
2:30 pm to 4:30 pm
Volunteers Needed:
1 to 2 Food Distribution volunteers (maximum of 3 volunteers)
2 Benefits Enrollment volunteers (Bilingual in Spanish preferred)

NOTE: Some dates & times may change with notice / additional sites may be added.

Key Responsibilities:
• Set up / break down tables.
• Arrange food items.
• Distribute non-perishable food, fruits and vegetables to individuals and families.
• Stock food pantry with surplus, non-perishable food.
• CalFresh Enrollment: Guide clients through the process of enrolling for CalFresh.
NOTE: Please wear closed-toe shoes, pants or shorts, tee shirt or whatever shirt you prefer

Training and Support:
• Volunteer Coordinator provides general orientation on services and programs provided by Interfaith Community Services.
• Site Supervise trains volunteers on procedures to check-in clients, set-up and distribute food, stock pantry, and supports volunteers throughout his / her service.
• Ongoing oversight from supervising staff to provide direction, training and feedback on specific program and department activities, procedures, priorities, performance, and agency updates.
• HIPAA guidelines.
• Mandated Reporter training.

Qualifications:
• Able to lift up to 20 lbs (accommodations made for those who cannot lift).

Benefits:
• Engage with and impact your community in a hopeful way, making a difference every day.
• See the positive results of your contribution of time and talents.
• Become familiar with community resources and services.
• Interaction with a diverse population of community members.
• Résumé building experience and networking opportunities.