Trauma-informed approaches and recognizing client strengths as a core part of the healing process.
Grounded in Respect · Integrity · Support · Empowerment. Emphasizes empathic communication, trauma-informed language, and client-centered care. Workshop 1 is required prior to other sessions; remaining workshops taken in flexible order.
Reduce stigma around substance use and apply motivational interviewing to support behavior change.
Overview of depression and anxiety symptoms with empathic, client-centered supportive strategies.
Legal responsibilities plus compassionate, trauma-informed responses to suicidal ideation in practice.
How identity, culture, and lived experience shape client interactions. Culturally responsive approaches.
Self-care practices, professional boundaries, and strategies for preventing burnout in helping roles.
Foundational skills to build trust and connection. Active listening, responding to distress, and building rapport.
Strengthen collaboration and inclusive communication within service delivery teams.
Explore personal biases and their impact on interactions. Strategies for equitable,
non-judgmental support.
Best practices in trauma-informed, person-first documentation and managing client transitions.